Terpenes are a large and diverse class of organic compounds produced by various plants. Terpenes give each flower, herb, and fruit its unique scent and flavour. You find terpenes every day, everywhere you go. When you peel an orange, you smell terpenes; when you pick your herbs, you smell terpenes. So stop and smell the roses? More like stop and smell the terpenes.
Terpenes are a complex topic, and there is so much to learn. But, simply put, terpenes are aromatic compounds that, when inhaled, enhance our desired experience. At West Coast Bloom, we have blended each candle’s unique terpene profile to enhance and complement your lifestyle.
There are no traces of THC or CBD in our products.
No, there is no paraffin wax in our wax blend. Instead, we use a virgin coconut soy wax formulation that is all-natural, vegan, cruelty-free, and recyclable. In addition, we are proud to mention that our wax blend is also free of toxins, carcinogens, mutagens, and phthalates.
We use all-natural, sustainably made, biodegradable wood wicks. Our wicks are also cruelty-free, carcinogen-free, and toxin-free.
Yes, they are! They are also cruelty-free and vegan!
We would love you to upcycle your glass. Remove remaining wax with soap and warm water. Store your pens and make-up tools, or even plant one of your favourite seedlings in the vessel and watch it grow and bloom.
We have been there before—email us at email@example.com, and we will retroactively apply your discount.
If you need to change the shipping address, please email us immediately at firstname.lastname@example.org with your order number and the correct amended address. Unfortunately, we cannot be held liable for incorrectly entered shipping addresses.
We treat all orders as gifts, and the package does not contain any receipt or pricing information. However, we recommend letting your gift recipient know that there is a unique gift on its way to them!
IMPORTANT SHIPPING INFORMATION
West Coast Bloom is not responsible for lost or stolen packages. Once a package is picked up and scanned by our carrier, the shipping and delivery status is no longer within our control. Please get in touch with the courier directly for missing packages, stolen packages, deliveries held for pickup, or changes to the delivery address.
It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We are not liable for incorrectly entered shipping information or uncollected, stolen, or missing packages once the courier delivers the package. Please consider shipping to an address where someone is always present to receive the delivery, i.e., the workplace.
Our processing times average between one-to-three business days and up to four business days during holidays. Once an order is ready to ship, we immediately send a tracking confirmation email. We ask to allow 24 hours for the tracking information to update.
We currently ship from Victoria, BC, Canada.
Transit time varies based on your delivery address. Typically orders take between five-to-seven business days to arrive within Canada.
Unfortunately, at this time, we are only shipping within Canada and United States. However, we are quickly expanding and will announce new shipping locations.
Please contact our team at email@example.com with all relevant information about your business, including photos and links to your websites, social media, or other review sites.
We are always looking to grow our community! Please contact firstname.lastname@example.org and include your social media handles in your email.
We are always looking for more ways to support our causes. If your non-profit organization is interested in partnering, we encourage you to contact us at email@example.com.
Sometimes these things happen when carriers mishandle our packages. Please email us your unboxing experience with a couple of photos to firstname.lastname@example.org. Then, safely discard the broken merchandise. We will issue a one-time replacement free of charge.